Contact form

Current version from 29/12/2024

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The service associated with the use of the registration form for the exchange with a consultant is a processing of personal data managed by Signitic SAS whose contact details are as follows:

SIGNIFICTIC SAS

3 Avenue Antoine Pinay

ZA of the 4 winds

59510 Hem

france

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Purpose of data processing

The purpose of the processing is to respond to a request for information on various subjects such as:

• Ask a question about products, services, or offers
• modify or renew an offer
• ask for a quote
• cancel a subscription
• contact SIGNITIC SAS services

Purposes

It allows SIGNITIC SAS to:

• create a track in the information system in order to establish a commercial relationship with the user of the form
• respond to the request through one of the following channels: some text
  • email from the track management system
  • interpersonal email
  • telephone contact
  • SMS

Legal basis

The persons concerned have consented to the processing of their personal data for one or more specific purposes.

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Data processed

Categories of data processed

• Personal or professional identification data (Name, first name, telephone number, telephone number, language, company, company staff, professional email address...);
• It is also possible to add other invited members by adding their email addresses;
• Browsing data (IP, log traces, etc.);

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Data source

All the personal data mentioned above are collected from users via the registration form publicly available on the website.

Mandatory nature of data collection

The form provides for the mandatory collection of data categories.

To validate the slot on the appointment booking platform, it is necessary to accept the terms of use and the privacy policy of the appointment management service provider. The associated documents are freely accessible by clicking on the links referencing them, so that it is possible to read them before validating the form.

Automated decision making

The processing does not involve automated decision-making.

Persons concerned

Data processing concerns:

• natural persons using the form.

Data recipients

Recipient categories

Depending on their respective needs, the recipients of all or part of the data are:

• Staff from SIGNITIC SAS, its parent company Groupe Positive, as well as its subsidiaries, duly authorized.
• External solution providers (including appointment scheduling tools, etc.)

Data transfers outside the European Union

When transfers of personal data outside the European Union are carried out, SIGNITIC SAS has ensured that they are carried out in accordance with the standard contractual clauses adopted by the European Commission or that other appropriate legal mechanisms are applied.

Data retention period

Prospecting data is kept for up to 3 years after the last active exchange with the persons concerned.

security

Please see our document describing our technical and organizational security measures.

Your rights to data concerning you

In accordance with applicable regulations, you can access and obtain a copy of data concerning you. You also have the right to object, rectify, delete, delete, limit and the right to draw up general or specific post-mortem guidelines relating to the storage, deletion and communication of your personal data. Also, you benefit, in any event, from the right to oppose the processing of your data, as well as the right to their portability.

To go further, a charter relating to the protection of personal data is available to you.

To understand your rights we invite you to consult the site of your supervisory authority, in France, The CNIL. Consult the list of control authorities on the website of theEuropean Data Protection Board (EDB).

Exercising your rights

You can contact the SIGNITIC SAS Data Protection Officer (DPO) for any request to exercise your rights on the processing of your personal data.

Address your requests:

By email, to the email address:

dpo@signitic.com

By postal mail to the attention of:

SIGNIFICTIC SAS

Personal Data Protection Officer

3 Avenue Antoine Pinay, ZA des 4 Vents

59510 Hem France

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Complaint (complaint) to the supervisory authority

If you feel, after contacting us, that your rights to your personal data are not respected, you can file a complaint with a supervisory authority.

You will find more details on the modalities of the procedure on the website of the authority of your place of residence, of the place where the facts would have been ascertained.

For example:

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France: National Commission for Information Technology and Freedoms - CNIL

Belgium: Privacy Commission - APD

Spain: Data Protection Agency - AEPD

Portugal: Comissão Nacional de Protecção de Dados - CNPD

Germany: The Bundesbeauftragte für den Datenschutz und die Informationsfreiheit - BfDi

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Consult the list of control authorities on the website of theEuropean Data Protection Board (EDPB)