With nearly 3,000 employees in more than 1,000 centers and workshops, Carglass, the specialist in the repair and replacement of automotive windows, needed a harmonized solution to convey its image and communicate its news.
users
campaigns launched
of NPS
key deployment steps
Founded in 1986, Carglass specializes in the repair and replacement of vehicle windows.
Carglass has nearly 3,000 employees, more than 700 service centers and more than 350 automotive workshops in France*. Since 1986, individuals, insurance companies and mutual insurance companies, as well as fleets and rental companies, have trusted Carglass.
Carglass covers 100% of France and manages more than one million customers per year.
Centralization and harmonization of the network image
Promote news
Carglass must transmit corporate messages while communicating personalized news.
Through this project, Carglass wants to:
Based on our experience with major accounts, we have put in place a 4-step program to ensure a smooth and effective deployment. This tailor-made support allowed us to create a relationship of trust with the teams and to move forward with confidence.
Once deployed, our solution provided an effective response to the problems encountered by Carglass by centralizing the management of electronic signatures and campaigns. Thanks to the support we provided upfront, the teams adopted Signitic with flying colors!
To learn more about the different stages of the project and the results, download the complete use case.